Archive for the 'Communication' Category

Chad Rothschild - Wake Up Eager Interview

I was interviewed by Suzie Price of Priceless Professional for her Wake Up Eager program.

Suzie has been a fan of my blog and we have got to know each other through Toastmasters.

All of my speeches have been tailored about improving your self concept, changing your script and other topics to help people get out of their own way. I really enjoyed this interview and got to share some of my favorite subjects.

CLICK HERE http://tr.im/rB08

I can’t wait to hear your thoughts on how to wake up eager. Suzie also has free tests you can try.

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Published in: Communication | on July 10th, 2009 | No Comments »

The Virtual Resume

virtual-resume-letter-olivier-charavelWe have talked numerous times about the changes in how we discover, communicate and share information.  I go to a half dozen networking meetings a week and more than half the people there are in job “transition”.  My heart goes out to them.  The first two questions, I ask is do they have a blog, how are they using LinkedIn, and other social networks to connect.

 

Here are my things anyone should be doing who is looking for a job.

 

1.       Hopefully you are already engaged in Social Media.   Get on your social networks and let every person you know, that you are looking.  Give them a list of 20 or 25 target companies you would be interested in talking to.  I am a connector and love to try to help people.  Your network may know someone in that company and may only be able to give you a contact or that vital crack you need to get a toe in the door.
Read the rest of this entry »

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Published in: Communication | on June 30th, 2009 | 9 Comments »

Chad Rothschild to be on Atlanta Business Radio

I will be on Atlanta Business Radio tomorrow at 10 AM live.

atlanta-business-radio

You can Listen Live here
http://www.atlantabusinessradio.com

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Published in: Communication | on June 23rd, 2009 | No Comments »

Building Captivating Content

jerry_seinfeld006Twitter - ChadRothschildLinkedIn - Chad RothschildI am an avid fan of the show Seinfeld.  One episode George & Jerry were pitching a show to NBC.  They decided they were going to pitch it on the concept of NOTHING.  The NBC executive said, “why am I watching it” and George said “because its on TV” and the executive without a hesitation said “not yet, it’s not”.

Nothing won’t cut it.  I definitely think it better be something.  Valued content.   It doesn’t have to be original – you can find great resources and share info or links.

There are different types of information you need to write.  I got this general idea from Hubspot (I think)

  •  Apples- Every Day posts- How to
  • Vegetables – Thoughtful – Helpful, but not required.
  • 5 Course Meals- Big Projects with unique perspective – Give great returns – Generate a lot of discussion – must pick them well
  • Jalapeno - Bold Statement- starts a conversation – be careful because you don’t want to send too many mixed messages.  So limit.
  • Desserts – Very Sweet -These can be cute, funny, cartoons or videos.  Shows human and can be sent around.

 So info can solve small problems to industry problems.  Can do Lists.  Top 5 things or 5 ways to …

 Here are some ideas & examples to get you started.  May want to look at:

  • Discussing current news
  • Answer Questions Asked
  • Comment on Other Articles You Read
  • Use Recent Experiences
  • Case Studies
  • Guest articles
  • Opinions
  • Ideas From Readers
  • Do Polls and Analyzing the Results 

Headline – important – write headline first and imagine reader will not read article.  I like short ones.

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Published in: Communication | on June 3rd, 2009 | No Comments »

Consistency Is Key To Affinity Connection

cal-ripken-gfdl-rdikeman-license1Twitter - ChadRothschildLinkedIn - Chad RothschildThe Iron Man… no not the movie.  The Real Iron Man.  Cal Ripken Jr. was praised just for “showing up” everyday for work.  He surpassed a 56 year old record when he played his 2,131st game on September 6, 1995 and played a total of 2,632 games in a row or 17 total seasons.  That is not a destination, but a journey that was built over extended over time.  A legacy of consistency.

A long term view, not a one hit wonder…   Whether you are writing a special report, articles, monthly newsletter or blog posts they all require consistency.    To feel connected people need consistent intervals of communication.  So today lets look at it from how often.

People are routine by nature…  One of our most popular products we sell is calendars.  If I have one of my clients who give a yearly calendar away and one year they skip, I will get calls from there customers asking where their calendar is from that company. 

I know when my son was very young, we had him on a very set schedule and routine.  Even though he was too young to talk, when we tried to deviate from that routine, he would definitely let us know.  If he ate at noon, he wanted to eat at noon.  His nap was at 2 sharp.

Post on Consistent Schedule…  For a blog at least once a week (would prefer 2-3)  and a newsletter once a month.  So if you plan to post 3 times a week, then you need to try to post at the same days and same time every week.  I don’t think it is good to post one week and 4 the next.   If you are doing a monthly newsletter, than make sure you set a date it goes out and stick to it.

Last thought… Consistent without true insight or value, is worthless.  People would rather have random pure insight than consistent crap.  So make sure you provide consistently HIGH VALUED info. 

It reminds me when I was playing college golf and we heard over and over that practice makes perfect.  This is absolutely not true because you can ingrain bad habits as well as you can good ones.  So just practicing or in our world producing content is not enough.  Only PERFECT practice makes perfect or only high value will produce high value.

It is a journey.  A marathon.  It requires sustained effort.  Don’t be like a stopwatch… this is not something you can just start and stop when you want.  Commit for the long haul.  Til death do us part.

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Published in: Communication | on June 1st, 2009 | No Comments »

Is Your Story Telling A Happily Ever After???

cupid-carin-araujoTwitter - @ChadRothschildLinkedIn - Chad RothschildCupid was the son of Venus, Goddess of Love from Mythology.  He was always portrayed as a mischievous little boy who went around shooting humans with arrows that made people fall in Love. 

Story telling is the cupid of engaging your audience…  It can shoot straight to the heart.  One of the best and most powerful methods we have in our quiver.  It can also be used to arise all different kinds of emotions.  Readers do not want to just sit there and read.  They want stories that entertain, inspire, excite, install fear, surprise & wonder.

The whole world is a story…  I like to start my posts off with a story or example because I believe it can bring us to a common ground or interest.  I believe if I can get them to read the first sentence that is 80% of the battle.  The only goal of my first sentence is to get them to read the next sentence.

Studies Show Readers Scan A Page in an F Pattern...  They scan the top, then down, then scan the middle and back down the side.  Since this is the case, you have to capture them very early.

A couple of Good Resources for writing copy.

My favorite Author wrote these articles I would like to share
Seth Godin – Stories That Resonate - http://tinyurl.com/5d6c5d
                      Ode – How to Tell A Great Story - http://tinyurl.com/a86ted

My friend Todd Schnick wrote a short post on Story Telling you might enjoy. 

Copyblogger – www.copyblogger.com
Problogger – www.problogger.net
I am a premium Member of Marketing Profs and worth the annual subscription.  www.marketingprofs.com

When you take the time to engage your readers, you provide enough value so you become an indispensable resource to your readers, who in turn become your best sales force.  The story does not replace you, but it enhances you. It should not tell the whole “story”, but help provide reinforcement & invite more conversation.

So from now on, make your storytelling a real Once Upon A Time, where they will be on the edge of their seat to know how the story ends and I promise it will be a Happily Ever After…

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Published in: Communication | on May 28th, 2009 | No Comments »

5 Ways To Engage Your Audience…Can Anyone Create An A-HA Moment???

dr-house-foxTwitter - @chadrothschildLinkedIn - Chad RothschildDr Gregory House on Fox’s show House M.D. is always trying to solve the worlds most challenging and craziest ailments that the world has ever known. He will go through all of these brainstorming sessions that they will bat around all these solutions. He will knock them around if he feels they have merit or he will belittle the idea if he doesn’t. During the course of the show he will see something in normal life that will always be his A-Ha Moment. He will see someone pop the tab on a soda can and it will all of a sudden unleash the answer… 

My first and most important priority when I write a blog post is to get a WOW or an A-HA moment. It may not always be earth shattering, but may be WOW I haven’t thought of that before or A-HA- what a neat way to think about that.

Right now Oprah & Mutual of Omaha are haggling over who owns the “aha” moment, but anyone can create one. oprah-winfrey-chris-pizello1 Many think you have to be Einstein or Sir Isaac Newton who come up with these incredible thoughts that redefine the world as we know it.  I think that is the farthest thing from the truth. 

You can come up with unique, relevant ideas or views… that can make your target audience think.  Shed some new or different light on their situations.  Here are  things I think you can do to engage your audience and create that WOW or A-HA.

So whether you are helping someone get better ROI on their marketing or helping them save thousands of dollars on negotiating for a car

1. Be Different – Lets face it, 99% of information out there is not “new” or original thought.  So even though we agree its not new, it better be different.  Maybe take the information and look at it from a different angle.  Highlight certain parts and share your viewpoint on it.  Your view is yours and original.  Stand out & Surprise them.

2. Be Relevant & Relatable – Keep your message on target.  Make sure your target audience will be able grasp your message.  If they grasp it, then they have to be able to put themselves in that situation. They must of either felt it before or think they could avoid it by using the information.   So they may say WOW, I am glad I read that because I can use that.  Maybe they heard it before, but you put your spin on it and it helps turn on that lightbulb and that A-HA, I get it now.

3. Focused -  Try to keep it brief and to one take away.  If the can remember and recall one thing, that in my book would be a success.  I have heard that 90% of what is said or read is forgotten in 48 hours.  So you have a better chance of going to memory if you keep it simple and laser focused.

4. Make it very visual -  I don’t necessarily mean with actual pictures, but having a picture can help support your point.  Just as important,  I try to write in a way, for the person reading it, that it will create visions of what I am trying to help them see.  So I try to find stories, case studies or examples to illustrate the point I am trying to make.  The higher the emotional value the better.  If the illustration adds emotional value to the reader then it will increase the episodic memory and will help them recall it later.   

5. Connectors & Stickiness - I like to think of the brain as a climbing wall that has the anchored rungs on it.  You are trying to get something to stay on the readers mind.  Only 16 –20 percent actually have a real interest in what you are saying and you have under 30 seconds to make a point stick and worthy of their memory.  So use a real life example that will give the reader something to talk about and use those connecting experiences that provoke conversation.

The Last Point Is To Start With The End in Mind…  Think about the A-HA moment before you write the article.  Think about what would trigger that emotional feeling, just like Dr House’s epiphany.  What story might illustrate it and connect the dots.   

Remember the #1 action on the internet is the back button…  In our fast paced society, time is even faster.  You have 3 seconds or less to capture awareness or attention.  According to Malcolm Gladwell you have less than a second.  You have to earn people’s time.  So remember, write for those who are excited to read what you have to say and are giving up their most precious asset…time.   So you have to pay them back with that WOW or A-HA 

What ways might I have missed that can create engaging a-ha moments?  Share your successes.

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Published in: Communication | on May 27th, 2009 | 5 Comments »

Pulling Back The Curtain On Engaging Content

theater-open-curtain-weatherboxTwitter - @chadrothschildLinkedIn - Chad RothschildWhen a performer is on stage, they are acting out a given set of circumstances.  They try to set the mood, the tone and express it in a genuine way that will draw you into their world.  The best ones can blur the lines of reality.  By doing this they engage you.  They get you to sit on the edge of your seat wondering what is going to happen next.

I got so many responses from my blogging topics last week about wanting more information about what to write about, writing effectively & how to engage readers.  Thank you for all the feedback.  It sounds like a lot of people are on this journey and well on their way.   I decided to write a couple of posts to offer some thoughts and hopefully get some of your thoughts. 

I should be upfront, I am no means a writer or a journalist.  So I may not help editorially.  By the way I write, I am sure many wonder if English is my first language.     Yes, I do try to write in a very simple style. 

My wife wonders all the time… even though I got my MBA,  if I did in fact graduate from elementary school and am I smarter than a 5th grader…  I am a father of a 4 year old and all the parents out there know what I am about to say. The parents end up watching the shows with their child.  I am watching Super Why, Sid the Science Kid, Word Girl and all the other PBS shows on TV… so maybe a lot of that rubs off on me.  I catch myself all the time singing the songs or humming the themes.  If I do it in public and catch myself, I usually catch the eye of another parent and that little smile on their face.

I am a teacher at heart…  I love trying to take complicated things and break it down into bite size easy to swallow topics.  That is my style.  It is not for everybody.  The people who like my style may enjoy my work.  Those who are doctors and lawyers may not.  That is OK.  I have to be true to myself and who I am.  You can not please everyone, every time, all the time.

I hope you enjoy some of the topics and will try to share some resources that will guide you in your journey.  Let the Show Begin…

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Published in: Communication | on May 26th, 2009 | No Comments »

Understanding is the Passion of Engagement

i-understand-jeff-hire2In our house we are building, understanding is the air filling the structure.  It is like oxygen.  It is the passions that drive us.  If we don’t understand what drives our employees and clients, how can we expect to help and add value to them.  It would make no more sense for your organization to speak a different language than your employees and clients.  

Feel free to add your comments at the bottom of this article on what’s worked for you. It’s a great way to make a good impression and meet new contacts.

Do You Grasp the Importance of Understanding…

Most organizations don’t grasp the importance, significance and implications of thoroughly understanding and knowing their employees and clients.  By just the act of understanding, you create an affinity or a strong connection with your employees and clients.  The stronger the understanding the closer you naturally become.  They are usually your biggest supporters and raving fans.  They want to tell everyone they know about you.  Guess what research shows about employees that are engaged… customer service levels are higher.                                                                                  

I heard a cute story that illustrates this point…

There was a farmer who was posting a sign about some puppies for sale. A little boy walked up and asked if he could buy one of the puppies and the farmer said they were expensive and not sure if he could afford one.  He reached into his pocket and mostly got fuzz but said he had a quarter and asked if he could at least look.  The farmer obliged and took the boy up there and the mother dog came running up with a few little pups right behind her.  The little boy lighted up as he saw one of the pups.  It was hobbling and having a hard time catching up to the others.  The little boy said, I WANT THAT ONE with all the excitement he could have.  The farmer looked and said, why would you want that one, it wont ever be able to run & play like the others.  The little boy pulled up his pants and showed a metal brace on his leg.  I don’t run very well myself and he will need someone who will understand…

Trying to understand your employees & clients is the key to connection.  Connection is the next topic we will cover.

What ways are you trying to understand your employees and clients?  Share your successes so we can all learn from each other.

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Published in: Communication, Engagement | on April 9th, 2009 | No Comments »

Essence of Engagement is Involvement

around-the-table-alex-isar1If we were building a house and caring is the foundation, than involvement is the structure.  Most companies do not involve their employees or clients in their strategy.  I believe companies need to do more planning involving their employees and clients.  Organizations need to do focus groups, surveys, an employee or client spec council, Wiki (collaborative websites), community platforms, and stewardship reviews.

Feel free to add your own comments at the bottom of this article on what’s worked for you.  It is a great way to make a good impression and meet new contacts.

A Case Study about involvement…

Best Buy has had several successes in Web 2.0 applications and I read a successful story about a Wiki had done and posed one question… What can we do to better serve our customers and they got thousands of responses. 

Think about this for a second.  Nine times out of ten, an organization’s top management comes out with what they think the company needs to do, they communicate it to the employees and then the employee’s communicate that to the client base.   The employees may not really agree or buy into this message and how it is communicated may not be genuine by the client or even if it is genuinely accepted it may not get the response expected.

The lesson to the story… The essence of engagement is involvement.  This helps us understand our customer and employees and understanding is the next element we will discuss.

strong>What ways do you involve your employees and clients?  Share some successes so we can learn and improve.

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Published in: Communication, Engagement | on April 6th, 2009 | No Comments »