Increasing Employee & Client Engagement

In our building of our house, appreciation is the artwork & pictures we display.  It shows our excitement and gratitude.  Your clients are why you are in business, so they are the lifeblood of your company and your company can only be as good as its employees.  I saw a staggering number that 80% of your clients and employees are unhappy.  That is shocking, yes…disturbing, absolutely …scary… HELLO!!!  Without customers you don’t have revenues and profits, without employees you don’t have anyone to service these customers.  Everyone likes a pat on the back.  Everyone likes to hear their own name.  The higher the performer, the more of a sponge they are for appreciation and recognition. 

Feel free to add your comments at the bottom of this article on what’s worked for you. It’s a great way to make a good impression and meet new contacts

Appreciation relates to the increase of value in an asset… 

Therefore, it is a sign of respect and honor.  It shows where you place your value or ultimately where you don’t. Appreciation can be turned on like a light switch and can take very little in cost and even effort.  It really starts from a change of attitude.  Let me give you an example.  If I handed you a baseball.  You would say great, thanks.   But then I tell you that baseball was the 755th homerun ball of Hank Aaron’s and it was worth a lot of money.  All of a sudden that ball has “placed” value on it.  The ball didn’t change.  It was the same ball I originally gave you, but how you perceived the ball changed. 

The whole concept of precious metals is built on this concept…

Think about it.  The first person who found gold in prehistoric times said, wow, look at this stuff.  People are going to want this and I am going to place a value  on this and I can trade people for food and things I want due to the demand of the product.  People have spilt blood over these precious metals and many of lives have been lost.   It is a color’d rock for crying out loud.  Diamonds are the same thing.  What if people didn’t want them and said these are just stupid rocks from the ground or if Chad Rothschild were ruler of the earth and said, these precious metals are now worthless, would people still want them (other than my wife)?  Just for decoration? Your employees and clients are the same…PRECIOUS!  The great news is all you have to do is “declare” them a value and then they are. Even better is you can do the same with your spouse.  Try that when you go home tonight and see the response.

What ways have you shown appreciation to your clients and employees?  Share your successes for us all to learn from.